Customer service careers

What’s in it for you?

Practice Manager Vacancy – Eyetech Midsomer Norton

We’re a friendly, community focused, independent opticians where our people and our patients come first. As our new Practice Manager, you’ll be part of the leadership team supporting a close-knit group that values your skills, supports your growth, and encourages you to thrive.

You’ll have the freedom to do what’s right for each patient and support our team to the highest standard, without the pressure of quick turnarounds or sales targets, so if you’re looking for a practice where your experience and knowledge is valued, with a team that works collaboratively – a role with us could be right for you.

Whether you’re already an experienced Practice Manager, a Dispensing Optician ready to take the next step into leadership, or an ambitious Optical Assistant with proven supervisory or management experience, we’ll give you the support, training and trust to help you thrive. We’re looking for someone with the passion to lead people, deliver an outstanding patient experience, and create a positive culture where everyone can do their best work.

You will also receive:

• Your birthday off work
• No Sunday or bank holiday working
• Free & regular CPD courses
• Access to a Health Cash Plan (claim cashback on healthcare purchases)
• Retail discounts
• Cycle to work scheme

We offer a range of benefits designed to support your wellbeing, development, and work-life balance

About the Role

We’re looking for a full-time Practice Manager to join us in delivering the kind of personalised, patient-first care we’re known for. You’ll play an important role in helping people see and feel their best, by offering expert advice, organising the daily running of the practice and supporting the team to deliver a stellar service.

This role is perfect for someone who enjoys connecting with people, building trust with patients, and being part of a supportive group of professionals. You’ll have the time and freedom to do your job properly by providing honest, expert care. Working closely with the rest of the team, you’ll help create a smooth and positive experience for every patient who walks through the door.

You’ll be involved in the patient journey and day to day operation of the practice, and be on hand to support patients with queries or concerns. You will use your skills and knowledge to help the team resolve any dispensing-related issues, and contribute to the upkeep and organisation of the practice. Most importantly, you’ll be someone who takes pride in great service, and who brings warmth, care, and expertise to every interaction.

Additional Information:

• Previous experience in an Optical setting working as a Dispensing Optician or an Optical Assistant is required
• Managerial experience is desirable
• Our frame selection includes Tom Ford, Prada, Silhouette and more
• We have 2 consulting rooms
• This role requires you to work some Saturdays
• Our appointment times are 30-40 minutes

About the area:

You’ll be based across our practices Midsomer Norton. Midsomer Norton is a thriving Somerset market town with a welcoming community, excellent local amenities and easy access to both Bath and Bristol. This location offers the perfect balance of community-focused healthcare, beautiful surroundings and an excellent quality of life.

If you’re looking for a role where you can truly make your mark, develop your leadership career and help build a practice and team to be proud of, we’d love to hear from you.

What’s Next?

Click apply now and a member of our recruitment team will be in touch

Salary – Max

GBP £38,000.00

Salary – Min

GBP £30,000.00