Head office careers

What’s in it for you?

Joining Hakim Group means being part of a growing, ambitious business where you’ll have the opportunity to make a real impact. As our acquisition activity continues and our portfolio of practices grows, our Marketing team plays a key role in bringing our brands to life and supporting our practices to grow.

As Senior Marketing Executive, you’ll have the opportunity to work across a wide range of marketing activity, developing your skills while taking ownership of campaigns and projects that make a difference at a local level.

You’ll work closely with our Marketing, Growth, PR & Communications and Design teams, helping to create engaging campaigns that connect our practices with their local communities.

You will also receive:

• Competitive salary
• Company pension
• Employee discount
• Cycle to work scheme
• Free parking
• Health & wellbeing programme
• Additional leave
• Sick pay
• An Extra Day off for your Brithday

About the Role

As our Senior Marketing Executive, you’ll support the Growth team and Head of PR & Communications, taking ownership of local marketing activity across our growing portfolio of practices.

You’ll play a key role in developing and delivering local marketing strategies, coordinating campaigns and bringing creative ideas to life across social media, events, window activations, local advertising and point-of-sale materials.

Working closely with our Marketing Manager and in-house Design team, you’ll take projects from concept through to completion, making sure activity is aligned with our core KPIs, practice brand propositions and wider trading priorities.

You’ll also have the opportunity to lead on a specific area of development and growth, giving you the chance to make the role your own and have a real influence on our marketing activity.

Key Responsibilities

• Support the Marketing Manager in developing and delivering impactful local marketing strategies and campaigns.
• Take ownership of marketing projects from local strategy through to delivery.
• Develop and coordinate social media plans and local marketing activity.
• Work with the wider Growth team to support like-for-like growth across the business.
• Bring our practice brands to life through social media, local events, window activations and other marketing channels.
• Manage the workload of the Marketing Executive, ensuring objectives are delivered for designated practices.
• Work closely with the Design team to brief creative concepts in line with the local marketing calendar.
• Collaborate with Senior Designers to create effective and engaging content.
• Evaluate campaign performance and present results internally.
• Manage relationships with printers and suppliers, including print quotes and costs.
• Support and attend internal Hakim Group events, ensuring activity reflects our brands and values.
• Contribute to weekly marketing growth huddles and share updates on your work.
• Support the onboarding of new businesses joining the group.
• Lead on an agreed area of development and growth.
• Take ownership of individual projects, using your initiative to identify opportunities to support local growth.
• Manage the design, print production and allocation of POS assets across the estate.
• Manage POS requirements for practices within your region.
• Build strong relationships with internal and external stakeholders.

About You

We’re looking for someone who is passionate about marketing, naturally creative and confident taking ownership of their work.

You’ll be proactive, organised and comfortable working in a fast-moving environment where priorities can change. You’ll enjoy coming up with ideas, turning them into action and seeing the impact of your work.

You’ll also be someone who takes pride in the detail, communicates confidently with a range of stakeholders and enjoys working collaboratively as part of a creative team.

Essential Skills & Experience

• Previous experience in a Marketing role is essential.
• A Marketing, Digital Marketing degree or similar Marketing qualification.
• Strong creative flair and a genuine passion for marketing.
• Experience using Microsoft Office, including Excel, PowerPoint and Word.
• Knowledge of print production.
• Strong communication and stakeholder management skills.
• Excellent attention to detail and organisational skills.
• A proactive, positive and self-motivated approach.
• The ability to work effectively as part of a fast-moving creative team.
• Comfortable working in an ever-changing environment and adapting to changing priorities.

What’s Next?

Click apply below and we will ensure you are contacted as soon as possible by one of our team.

Salary – Max

GBP £0.00

Salary – Min

GBP £0.00

What’s in it for you?

At Hakim Group, we’re on an exciting journey towards Vision 2030, with a goal of supporting 1,000 successful independent practices across the UK and Ireland.

As part of this journey, we’re launching a dedicated Helpdesk function at our HQ to provide exceptional support to our practice teams. We’re looking for a friendly, proactive and solutions-focused Helpdesk Advisor to join us and become a key part of this exciting new team.

In this role, you’ll be the first point of contact for practices across our network, helping to resolve queries, provide guidance and ensure our partners receive the support they need to focus on delivering outstanding patient care and growing their businesses.

No two days will be the same, and you’ll have the opportunity to build relationships across the business while making a genuine difference to the experience of our practices.

You will also receive:

• Exciting calendar of events, fostering a vibrant work culture.
• Employee health plan to prioritise your well-being
• Rewards portal with exclusive benefits and offers.
• Embrace a supportive and expanding team, immersing yourself in our award-winning Hakim Group culture.
• Progression opportunities.

Join us at the Hakim Group and be a part of our continued growth and innovation. Contribute to shaping the way we work while enjoying a challenging and fulfilling career with us.

About the Role

As a Helpdesk Advisor, you’ll provide first-line support to our practice teams via phone, email and our ticketing system. You’ll be responsible for logging, prioritising and resolving queries wherever possible, while ensuring more complex issues are directed to the appropriate specialist teams.

You’ll play a key role in delivering a positive support experience, maintaining clear communication and helping to continuously improve how we support our practices.

KEY RESPONSIBILITIES

• Act as the first point of contact for support queries from practice teams
• Respond to enquiries via phone, email and ticketing systems in a friendly and professional manner
• Log, categorise and prioritise requests accurately
• Resolve operational and low-level technical queries at first contact where possible
• Escalate more complex issues to the appropriate specialist teams
• Provide regular updates and maintain clear communication throughout the resolution process
• Maintain accurate records of all support interactions
• Support the development and maintenance of helpdesk knowledge resources
• Identify recurring issues and suggest opportunities for improvement
• Work collaboratively with colleagues across HQ to deliver an excellent support service

SKILLS, KNOWLEDGE & EXPERIENCE

We’re looking for someone who enjoys helping others, thrives in a fast-paced environment and takes pride in delivering excellent customer service.

You’ll be a confident communicator with strong organisational skills, a positive attitude and a genuine desire to find solutions.

Essential

• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Great attention to detail and organisational skills
• Ability to manage competing priorities effectively
• A proactive and customer-focused mindset
• Ability to work independently and collaboratively within a team

Desirable

• Previous experience in a helpdesk, support or customer service role
• Experience using ticketing systems or CRM platforms
• Knowledge of business functions such as HR, IT or Finance
• Experience within retail, healthcare or optical environments
• Familiarity with common business software and systems

What’s Next?

We would be looking to hold interviews WC 5th October.

Click apply below and we will ensure you are contacted as soon as possible by one of our team.

Salary – Max

GBP £0.00

Salary – Min

GBP £0.00

What’s in it for you?

We’re looking for an Internal Communications Manager to become the operational and strategic heartbeat of our internal communications.

This is a key role in helping colleagues understand where we’re going, why it matters and how they can play their part. You’ll work closely with senior leaders and teams across the Group to create clear, engaging and consistent communications that support our business ambitions, enable change and strengthen our culture.

A major focus will be bringing Building Growth Together (BGT) to life through compelling stories, creative content and effective communication across the organisation.

You’ll combine strategic thinking with hands-on delivery, using modern, digital-first approaches to make internal communications engaging, accessible and impactful.

You will also receive:

• Competitive salary
• Company pension
• Employee discount
• Cycle to work scheme
• Free parking
• Health & wellbeing programme
• Additional leave
• Sick pay
• An Extra Day off for your Brithday

About the Role

You’ll take ownership of our internal communications approach, working closely with senior leaders and teams across the Group to make sure our people are connected to our priorities and understand what’s happening across the business.

You’ll be responsible for:

• Developing and delivering an internal communications strategy that supports our business priorities and embeds Building Growth Together across the organisation.
• Working with senior leaders and the Executive Leadership Team to shape messaging, presentations and key communications.
• Leading communications for transformation and change programmes, helping colleagues understand what is changing, why it matters and what it means for them.
• Owning the internal communications calendar, channels and cadence, ensuring communications are well planned, timely and consistent.
• Turning complex strategies and business updates into clear, compelling and engaging content for a diverse range of audiences.
• Creating content across a range of formats, including written communications, presentations, visual assets, video, podcasts and interactive content.
• Developing two-way communication channels that encourage colleague feedback, share stories and celebrate achievements across our practices and teams.
• Supporting sensitive, urgent and crisis communications, providing clear and considered messaging when it matters most.
• Using analytics, KPIs and audience insight to understand what is working and continuously improve our communications.
• Ensuring communications are inclusive, accessible and aligned with our brand, values and tone of voice.
• Working closely with teams across the business to make sure communications are built into project planning from the start.
• Using SharePoint and other digital platforms to deliver engaging, targeted and accessible internal communications.

Ultimately, you’ll help ensure our communications are clear, creative, consistent and connected to our wider business strategy.

We’re looking for someone who is both strategic and hands-on. You’ll be comfortable advising senior stakeholders while also getting stuck into creating content yourself.

You’ll bring:

• Proven experience in an internal communications role within a complex, fast-paced organisation.
• Strong experience supporting change, transformation or strategic business programmes.
• The confidence and credibility to influence senior stakeholders and provide communications advice.
• Excellent writing and storytelling skills, with the ability to make complex information simple, relevant and engaging.
• A strong creative eye and the ability to produce polished, professional and on-brand communications and documents.
• Experience using a range of digital communication channels, with a strong understanding of mobile-first communication.
• Strong knowledge of SharePoint and internal communications platforms.
• Experience with marketing automation, customer data or audience segmentation platforms.
• Strong project management and organisational skills, with the ability to manage multiple priorities and deadlines.
• A data-led approach, with confidence using analytics, dashboards and KPIs to measure communications effectiveness.
• Strong commercial awareness and an understanding of how communications can support business performance.
• A pragmatic, collaborative and proactive approach.

Desirable Experience

It would be great if you also have:

• Experience working within a multi-site, retail, healthcare or professional services environment.
• Experience supporting large-scale transformation or value creation programmes.
• Advanced design skills using tools such as Adobe Creative Suite or Canva.
• Experience creating multimedia content, including video and podcasts.
• Experience developing communication governance, brand guidelines or toolkits.
• Experience building, managing or optimising SharePoint content hubs.
• Knowledge of audience segmentation and personalisation strategies.
• Experience establishing or developing an internal communications function.

Why Join Us?

This is an exciting opportunity to take ownership of internal communications and play a key role in shaping how our people experience and understand our business.

You’ll work closely with senior leaders, influence how we communicate across the Group and make a visible impact on our transformation journey and culture.

What’s Next?

If you’re a creative and commercially-minded communications professional who enjoys turning strategy into engaging stories and making a real difference, we’d love to hear from you.

Click apply below and we will ensure you are contacted as soon as possible by one of our team.

Salary – Max

GBP £0.00

Salary – Min

GBP £0.00

What’s in it for you?

We’re looking for a CRM Executive to join our growing Growth Team and play an important role in how we connect with our customers across the Hakim Group.

This is a great opportunity for someone with some CRM, marketing or customer-focused experience who is looking to take the next step in their career. You’ll get hands-on experience delivering CRM activity, working with data and customer journeys, while also having the opportunity to contribute ideas, improve how we work and help shape the future of CRM across the Group.

CRM is an evolving area for us, so this isn’t a role where you’ll simply follow the same process every day. We’re looking at how we can do things better, use data more effectively and continually improve the customer experience. You’ll be encouraged to be curious, challenge how things are done and get involved in projects that help us build our CRM capability.

You will also receive:

• Competitive salary
• Company pension
• Employee discount
• Cycle to work scheme
• Free parking
• Health & wellbeing programme
• Additional leave
• Sick pay
• An Extra Day off for your Brithday

About the Role

You’ll work closely with our CRM Manager, Marketing and our network of independent practices, giving you exposure to a broad range of stakeholders and plenty of opportunities to develop your skills.

What you’ll be doing

• Supporting the delivery and optimisation of CRM campaigns designed to increase eye exam bookings, repeat purchases and customer loyalty.
• Managing customer lifecycle activity including recall and lapsed customer programmes across multiple channels.
• Using data and reporting to understand campaign performance, identify trends and spot opportunities to improve results.
• Supporting A/B testing and conversion rate optimisation, helping us understand what works best for our customers.
• Working with our Data Team to identify opportunities for data cleansing, improved reporting and better use of customer information.
• Getting involved in CRM projects and process improvements, helping us develop better ways of working as the function continues to grow.
• Working with our Marketing and Creative teams to improve campaign performance through stronger copy, imagery and messaging.
• Building positive relationships with our practices and becoming a trusted point of contact for CRM queries and support.
• Supporting the onboarding of new practices onto our CRM programmes, ensuring campaigns and customer data are set up accurately.
• Working with third-party CRM and technology partners to explore improvements to our systems, processes and customer journeys.
• Sharing ideas and contributing to the development of CRM best practice across the Group.
• Supporting the development of others as our CRM capability grows, including sharing knowledge and helping colleagues get the most from our CRM activity.
• Taking on projects and other opportunities that help us continually improve what we do.

What we’re looking for

You don’t need to be a CRM expert. We’re much more interested in your curiosity, analytical mindset and willingness to learn.

Ideally, you’ll have experience in CRM, marketing, customer communications, data or a similar role, and be looking for an opportunity where you can broaden your experience and take on more responsibility.

• A basic understanding of CRM and customer lifecycle activity.
• Good Excel and analytical skills, with the ability to look at data and understand what it is telling you.
• An analytical and inquisitive mindset – you’ll naturally want to understand why something has happened and how we could make it better.
• Excellent attention to detail, particularly when working with customer data and communications.
• An interest in A/B testing, campaign optimisation and using insight to improve results.
• Strong organisational skills and the ability to manage multiple pieces of work.
• Confidence working with different teams and communicating with a range of stakeholders.
• A proactive approach – you’ll be someone who spots an opportunity rather than waiting to be asked.
• A willingness to learn new systems, tools and processes.
• A customer-first approach and a genuine interest in creating better customer experiences.
• A desire to develop your CRM knowledge and build a career within a growing function.

What’s Next?

Click apply below and we will ensure you are contacted as soon as possible by one of our team.

Salary – Max

GBP £0.00

Salary – Min

GBP £0.00

What’s in it for you?

Are you ready to join the fastest growing group of independent opticians in the UK?

At Hakim Group, we’ve built our success by staying true to our values of honesty, ambition, kindness, industriousness, and meticulousness. Our digital presence plays a key role in supporting our practices, and we’re continuing to invest in building a strong, creative team.

This is an opportunity to join our HQ Digital team, where you’ll gain hands-on experience working on real websites that directly support independent businesses across the UK.

You will also receive:

• Exciting calendar of events, fostering a vibrant work culture.
• Employee health plan to prioritise your well-being
• Rewards portal with exclusive benefits and offers.
• Embrace a supportive and expanding team, immersing yourself in our award-winning Hakim Group culture.

Join us at the Hakim Group and be a part of our continued growth and innovation. Contribute to shaping the way we work while enjoying a challenging and fulfilling career with us.

About the Role

We’re looking for a Website Designer to join our Digital team at Head Office.

This is a design-led role where you’ll help design, build and refine websites for independent opticians across the UK. Working closely with the Website Design Manager, you’ll play a key role in improving the quality, consistency and visual experience of every website we deliver. Experience working with a CMS platform such as Webflow, WordPress, Wix or similar is beneficial. While Webflow experience isn’t essential, we’re looking for someone with a solid understanding of website content management, a strong eye for design, and a willingness to develop their technical skills.

KEY RESPONSIBILITIES

• Design and build websites across Webflow and other platforms
• Apply content into pages with strong attention to layout, spacing, and consistency
• Bring creative input into page structure and visual presentation
• Carry out detailed QA checks (spelling, layout, links, functionality)
• Implement feedback from internal teams and clients
• Support updates and improvements across live websites
• Assist with preparing websites for go-live, ensuring quality and accuracy
• Work closely with design, SEO, and project teams to support delivery
• Keep tasks up to date within internal systems and project boards

SKILLS, KNOWLEDGE & EXPERIENCE

You’ll have:

• A strong interest in design and digital, with a good eye for layout and presentation
• Excellent attention to detail and ability to spot inconsistencies
• Some experience with website design, content, or digital projects
• Basic understanding of CMS platforms such as Webflow, WordPress, or similar
• Strong organisational skills and ability to manage multiple tasks
• Good written communication and a clear, structured approach to work
• Proactive mindset with a willingness to learn and take ownership

The Ideal Candidate

We’re looking for someone who is:

• Creative and design-focused, with an interest in improving visual quality
• Proactive and keen to learn, asking questions and suggesting improvements
• Comfortable working in a collaborative, in-person environment, particularly during onboarding
• Able to take ownership of tasks and see them through to completion
• Motivated to develop into a more senior role over time

What’s Next?

Click apply below and we will ensure you are contacted as soon as possible by one of our team.

Salary – Max

GBP £28,000.00

Salary – Min

GBP £28,000.00

What’s in it for you?

Joining Hakim Group means becoming part of a close-knit family of independent Optical practices across the UK and Ireland.

A career where empowerment, innovation, and unwavering support create a truly fulfilling experience. A career that’s not just fulfilling but a bit like joining a secret club of the happiest eye-care professionals. We are seeking a Frame Category Manager to lead continuous improvement.

You will also receive:

• Exciting calendar of events, fostering a vibrant work culture.
• Employee health plan to prioritise your well-being.
• Access to our financial flexibility fund, providing additional support when needed.
• Rewards portal with exclusive benefits and offers.
• Embrace a supportive and expanding team, immersing yourself in our award-winning Hakim Group culture.

About the Role

As our Frame Category Manager at Hakim Group. You’ll lead category planning and execution for all things Frames and Accessories. Supporting our practice teams to grow Spectacles sales and margins via approved brands and build meaningful relationships with 3^rd parties to optimise a multi-year category plan.

You’ll have the opportunity to innovate the ways we work and contribute to our continued growth.

This role is Hybrid with 2 days per week at our HQ in Darwen. BB3 1AE

Key Roles & Responsibilities

You will be working closely with our practice partners and suppliers, supporting them as Frame Category Manager

• Take ownership of your categories by managing the approved and recommended supplier list while driving improvements.
• Work with a diverse group of internal and external stakeholders to identify efficiencies, opportunities, and improvements for both practices and patients
• Identify and implement projects aimed at enhancing category performance.
• Build meaningful relationships with 3^rd parties to develop partnership relations that hold Hakim Group customers at the forefront.
• Lead the development of tools and resources to enable our independent practices to optimise their patient experience.
• Identify insights and trends related to the market, consumers and competitors, in order to maximise margins and discover new opportunities.

The Ideal Candidate

You’ll be customer-focused with great communication skills. You’ll understand the optical industry and Frames as a category. Having previous experience in a similar role. Comfortable with building category plans and working in a fast-paced, dynamic environment. Using your analytical skills to inform and support strategic recommendations

What’s Next?

Click apply now and a member of our recruitment team will be in touch

Salary – Max

GBP £0.00

Salary – Min

GBP £0.00

What’s in it for you?

Joining Hakim Group means becoming part of a business that is constantly evolving, growing, and investing in the future.

As our acquisition activity continues to accelerate, we’re looking for a Financial Reporting Manager to play a pivotal role in welcoming newly acquired businesses into the Group and ensuring a seamless transition into our people, processes, systems, and culture.

This is an exciting opportunity for a qualified accountant who enjoys combining technical expertise with project leadership, stakeholder management, and continuous improvement.

You will also receive:

In return for your expertise and commitment, we’re offering:

• A competitive salary based on experience and impact.
• Access to our employee health plan and financial flexibility fund.
• A rewards portal full of exclusive offers and benefits.
• A vibrant calendar of team events and celebrations that bring our culture to life.

Most importantly, you’ll be part of a supportive, growing team where accuracy, care, and collaboration are at the heart of everything we do.

About the Role

As Financial Reporting Manager, you’ll lead the successful onboarding and integration of newly acquired businesses into Hakim Group.

Working closely with Finance, Operations, People, IT, and senior stakeholders, you’ll ensure acquisitions are integrated efficiently, compliantly, and with minimal disruption to colleagues and customers.

This role combines technical accounting expertise with project management and leadership responsibilities, making it ideal for someone who enjoys variety, problem-solving, and driving meaningful change.

You’ll also play a key role in several finance transformation projects, including IFRS implementation, tax software deployment, and process improvement initiatives across the Group.

Key Responsibilities

Acquisition & Integration

• Lead the accounting and finance workstreams relating to acquisitions and mergers.
• Manage purchase price allocations and opening balance sheet preparations.
• Support business combination accounting and acquisition reporting requirements.
• Work with stakeholders across the Group to deliver successful integration plans.
• Provide financial insight and support for acquisition appraisals and investment decisions.
• Ensure newly acquired businesses are successfully embedded into Group systems and processes.

Onboarding

• Oversee the onboarding of acquired practices across the UK and Ireland.
• Develop and deliver onboarding programmes tailored to the needs of each acquisition.
• Build strong relationships with JV partners and practice leaders.
• Ensure onboarding activities are delivered within agreed timelines.
• Lead, coach, and develop the onboarding team.
• Identify opportunities to improve and standardise onboarding processes.

Financial Reporting & Projects

• Review statutory accounts and support compliance activities.
• Assist with the Group’s transition to IFRS.
• Support VAT and corporation tax-related projects.
• Assist with finance transformation initiatives and system implementations.
• Contribute to continuous improvement projects across the wider finance function.

The Ideal Candidate

We’re looking for someone who combines strong technical accounting knowledge with excellent organisational and leadership skills.

Essential

• Fully qualified accountant (ACA, ACCA, CIMA or equivalent).
• Strong knowledge of financial reporting and statutory accounts.
• Experience working on acquisitions, mergers, or business integrations.
• Excellent project management and organisational skills.
• Strong stakeholder management and communication abilities.
• Experience leading or mentoring teams.
• A proactive approach to problem-solving and continuous improvement.

Desirable

• Experience with acquisition accounting and purchase price allocations.
• Exposure to IFRS implementation projects.
• Experience working within a multi-site or acquisitive business.
• Knowledge of VAT and corporation tax processes.
• Experience supporting finance transformation initiatives.

What’s Next?

Click apply now and a member of our recruitment team will be in touch

Salary – Max

GBP £0.00

Salary – Min

GBP £0.00

What’s in it for you?

This is an opportunity for you to make a difference in patients’ lives.

You didn’t become an Optometrist to sell glasses…

As an independent practice, we can provide you with the clinical freedom, time, and equipment to solve problems and genuinely help people.

Our patient’s are loyal to us, returning year after year, meaning you’ll have the opportunity to see real continuity of care too.

We believe working with us will allow you to escape hollow targets whilst providing you with a platform to have your voice heard in practice.

You will also receive:

• Your birthday off work
• No Sunday or bank holiday working
• Free & regular CPD courses
• Access to Healthcare (claim cashback on healthcare purchases)
• Retail discounts
• Cycle to work scheme

About the Role

We’re looking for a full-time Optometrist to join us in delivering outstanding patient care. We have a number of practices across the UK where we can offer Work Visa Sponsorship.

You’ll be an integral part of our team here and will help us drive our service offering forward, always looking for opportunities to improve and innovate.

We’re also looking for someone who shares our dedication to putting patients first and spending the time needed to get to the bottom of their visual needs.

Just as important to us is the way you interact with patients. Providing a friendly, informative, and empathetic service is a must.

Ultimately, you must be an ambassador for our brand and profession within the local community.

Educating others about the benefits of eye care is an ongoing challenge and one that we look forward to meeting head-on with you as a part of our team.

What’s Next?

Click apply below and we will ensure you are contacted as soon as possible by one of our team.

Salary – Max

GBP £55,000.00

Salary – Min

GBP £45,000.00