Careers as unique as you

What’s in it for you?

Optical Assistant Vacancy – J. Oliver Radley Opticians

We’re proud to be an independent practice where patient care always comes first, and joining us as a Dispensing Assistant means being part of a team that values clinical freedom, supports your development, and encourages you to bring your personality and passion to the role. We offer a welcoming, people first environment where your contributions are heard and your individuality is celebrated. Whether you’re looking for the next step in your career or a fresh start in an independent practice that genuinely puts patients and people before numbers, this could be the right place for you.

You will also receive:

• Your birthday off work
• No Sunday or bank holiday working
• Access to Simply Health (claim cashback on healthcare purchases)
• Retail discounts
• Cycle to work scheme

We offer a range of benefits designed to support your wellbeing, development, and work-life balance

About the Role

We are looking for a part time Optical Assistant to join us in delivering outstanding patient care. You’ll play a key role in providing expert advice, sharing knowledge on frames and fittings, and delivering ongoing care that makes patients feel confident, comfortable, and cared for.

This is a role for someone who genuinely enjoys helping people. An exciting opportunity to join a fast-paced, high-end boutique opticians. You’ll enjoy flexible working days and will undertake a variety of optical assistant tasks, including dispensing and pre-screening using the latest technology, so good IT literacy would be required.

The ideal candidate takes pride in offering honest advice, building trust with patients, and being part of a team that delivers a quality service while supporting one another. You’ll have the time, tools, and encouragement to do your job to a high standard. Collaboration is a big part of how we work, so you’ll play a key role in making sure every patient has a smooth, positive experience from start to finish.

As a Dispensing Assistant, you’ll support patients with everything from frame styling and lens choices to fittings, adjustments, and aftercare. You’ll also assist with day to day practice tasks, contribute to the upkeep of displays and equipment, and be a friendly, reliable point of contact for both patients and colleagues. Above all, you’ll bring a genuine interest in people, an eye for detail, and a caring, can do attitude to every part of your day.

Additional Information:

• No optical experience required for this role, full training will be provided
• Our frame selection includes Lindberg, Tom Ford Gotti, Gucci and more
• Single testing practice
• We are a team of 8
• Part time (23hrs) including aletrnate Saturdays
• Our appointment times are30-40 minutes

What’s Next?

Click apply below and we will ensure you are contacted as soon as possible by one of our team.

Salary – Max

GBP £12.71

Salary – Min

GBP £12.71

What’s in it for you?

Optometrist Vacancy – Gill Opticians

We’re proud to be an independent practice where patient care always comes first, and joining us as our new Optometrist means being part of a team that values clinical freedom, supports your development, and encourages you to bring your personality and expertise to the role. We offer a welcoming, people first environment across our different locations, where your contributions are heard and your individuality is celebrated. Whether you’re looking for the next step in your career or a fresh start in an independent group that genuinely puts patients and people before numbers, this could be the right place for you.

We welcome any level of experience to enquire about this position, whether you are newly qualified or come with a wealth of expertise, as an Independent Opticians we can offer you the right level of support to reach your personal and professional goals.

You will also receive:

• Professional fees paid
• Your birthday off work
• No Sunday or bank holiday working
• Free & regular CPD courses
• Access to Simply Health (claim cashback on healthcare purchases)
• Retail discounts
• Cycle to work scheme

We offer a range of benefits designed to support your wellbeing, development, and work-life balance

About the Role

Established in 1990, Gill Opticians has grown to become Leigh’s first choice independent optical practice. We have built a strong reputation for quality professional services and a friendly welcoming environment.​

Our friendly, experienced staff provide the whole family with trusted advice on all aspects of eye and hearing care.

We’re looking for a part-time Optometrist to work 3 days a week. We can be flexible on working days, however it will include some Saturdays.

You’ll be an integral part of our team here and will help us drive our service offering forward, always looking for opportunities to improve and innovate.

Educating others about the benefits of eye care is an ongoing challenge and one that we look forward to meeting head-on with you as a part of our team.

Additional Information:

• Our testing times are 35 minutes
• We have 2 consulting rooms
• Our testing equipment includes
• DRS fundus camera, trial frames, pulsair, iCare, auto refractor/keratomater, humphries fields
• We are a team of 6
• Car parking nearby

What’s Next?

Click apply now and a member of our recruitment team will be in touch

Salary – Max

GBP £55,000.00

Salary – Min

GBP £50,000.00

What’s in it for you?

Dispensing Optician or Optical Assistant

We’re proud to be an independent practice where patient care always comes first, and joining us as an Dispensing Optician or Optical Assistant means being part of a team that values clinical freedom, supports your development, and encourages you to bring your personality and expertise to the role.

You will also receive:

• Your birthday off work
• No Sunday or bank holiday working
• Retail discounts
• Cycle to work scheme

We offer a range of benefits designed to support your wellbeing, development, and work-life balance

About the Role

At David Henderson Opticians we believe there’s no such thing as a typical patient. We understand that everyone comes to us with different needs and will require something different to best suit them.

We are looking for a part time Dispensing Optician or Optical Assistant to join us in delivering outstanding patient care. You’ll play a key role in providing expert advice, sharing knowledge on frames and fittings, and delivering ongoing care that makes patients feel confident, comfortable, and cared for.

This is a role for someone who genuinely enjoys helping people, our ideal candidate takes pride in offering honest advice, building trust with patients, and being part of a team that delivers a quality service while supporting one another. You’ll have the time, tools, and encouragement to do your job to a high standard, without feeling rushed or pressured. Collaboration is a big part of how we work, so you’ll play a key role in making sure every patient has a smooth, positive experience from start to finish.

As a Dispensing Optician or Optical Assistant, you’ll support patients with everything from frame styling and lens choices to fittings, adjustments, and aftercare. You’ll offer product knowledge that’s tailored to each person’s visual and lifestyle needs, and help manage more complex prescriptions with the support of the wider team. You’ll also assist with day to day practice tasks, contribute to the upkeep of displays and equipment, and be a friendly, reliable point of contact for both patients and colleagues.

Additional Information:

• This role requires you to work 3 days a week (we can be flexible on days) – NO WEEKENDS

What’s Next?

Click apply below and we will ensure you are contacted as soon as possible by one of our team.

Salary – Max

GBP £0.00

Salary – Min

GBP £0.00

What’s in it for you?

At Hakim Group, we’re on an exciting journey towards Vision 2030, with a goal of supporting 1,000 successful independent practices across the UK and Ireland.

As part of this journey, we’re launching a dedicated Helpdesk function at our HQ to provide exceptional support to our practice teams. We’re looking for a friendly, proactive and solutions-focused Helpdesk Advisor to join us and become a key part of this exciting new team.

In this role, you’ll be the first point of contact for practices across our network, helping to resolve queries, provide guidance and ensure our partners receive the support they need to focus on delivering outstanding patient care and growing their businesses.

No two days will be the same, and you’ll have the opportunity to build relationships across the business while making a genuine difference to the experience of our practices.

You will also receive:

• Exciting calendar of events, fostering a vibrant work culture.
• Employee health plan to prioritise your well-being
• Rewards portal with exclusive benefits and offers.
• Embrace a supportive and expanding team, immersing yourself in our award-winning Hakim Group culture.
• Progression opportunities.

Join us at the Hakim Group and be a part of our continued growth and innovation. Contribute to shaping the way we work while enjoying a challenging and fulfilling career with us.

About the Role

As a Helpdesk Advisor, you’ll provide first-line support to our practice teams via phone, email and our ticketing system. You’ll be responsible for logging, prioritising and resolving queries wherever possible, while ensuring more complex issues are directed to the appropriate specialist teams.

You’ll play a key role in delivering a positive support experience, maintaining clear communication and helping to continuously improve how we support our practices.

KEY RESPONSIBILITIES

• Act as the first point of contact for support queries from practice teams
• Respond to enquiries via phone, email and ticketing systems in a friendly and professional manner
• Log, categorise and prioritise requests accurately
• Resolve operational and low-level technical queries at first contact where possible
• Escalate more complex issues to the appropriate specialist teams
• Provide regular updates and maintain clear communication throughout the resolution process
• Maintain accurate records of all support interactions
• Support the development and maintenance of helpdesk knowledge resources
• Identify recurring issues and suggest opportunities for improvement
• Work collaboratively with colleagues across HQ to deliver an excellent support service

SKILLS, KNOWLEDGE & EXPERIENCE

We’re looking for someone who enjoys helping others, thrives in a fast-paced environment and takes pride in delivering excellent customer service.

You’ll be a confident communicator with strong organisational skills, a positive attitude and a genuine desire to find solutions.

Essential

• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Great attention to detail and organisational skills
• Ability to manage competing priorities effectively
• A proactive and customer-focused mindset
• Ability to work independently and collaboratively within a team

Desirable

• Previous experience in a helpdesk, support or customer service role
• Experience using ticketing systems or CRM platforms
• Knowledge of business functions such as HR, IT or Finance
• Experience within retail, healthcare or optical environments
• Familiarity with common business software and systems

What’s Next?

Click apply below and we will ensure you are contacted as soon as possible by one of our team.

Salary – Max

GBP £0.00

Salary – Min

GBP £0.00

What’s in it for you?

At Hakim Group, we’re on an exciting journey towards Vision 2030, with a goal of supporting 1,000 successful independent practices across the UK and Ireland.

As part of this ambitious growth, we’re launching a brand-new Helpdesk function at our HQ. We’re looking for an experienced and passionate Helpdesk Manager to lead the team, shape the service from the ground up and ensure our practices receive an exceptional support experience.

This is a unique opportunity to build and develop a new function within a growing business, creating processes, driving continuous improvement and leading a team that makes a genuine difference to our partners every day.

You’ll work closely with departments across the business, helping to strengthen relationships, improve operational efficiency and ensure our practices can focus on delivering outstanding patient care and growing their businesses.

You will also receive:

• Exciting calendar of events, fostering a vibrant work culture.
• Employee health plan to prioritise your well-being
• Rewards portal with exclusive benefits and offers.
• Embrace a supportive and expanding team, immersing yourself in our award-winning Hakim Group culture.
• Progression opportunities.

Join us at the Hakim Group and be a part of our continued growth and innovation. Contribute to shaping the way we work while enjoying a challenging and fulfilling career with us.

About the Role

As Helpdesk Manager, you will be responsible for leading our Helpdesk operation, ensuring the delivery of a high-quality, efficient and customer-focused support service to practices across the UK and Ireland.

You’ll oversee the management of incoming support requests, coach and develop Helpdesk Advisors, monitor performance against service standards and work collaboratively with teams across HQ to ensure queries are resolved effectively.

You’ll also play a key role in developing processes, identifying opportunities for improvement and establishing a Helpdesk function that supports our Vision 2030 ambitions.

KEY RESPONSIBILITIES

• Lead, manage and develop the Helpdesk team
• Oversee the day-to-day operation of the Helpdesk function
• Ensure support requests are logged, prioritised and resolved effectively
• Monitor performance against service levels and identify areas for improvement
• Act as an escalation point for complex queries and issues
• Build strong relationships with departments across HQ to support effective resolution of requests
• Develop and maintain Helpdesk processes, procedures and knowledge resources
• Analyse trends and recurring issues to drive continuous improvement
• Produce reporting and performance insights for key stakeholders
• Support the implementation of new systems, processes and service enhancements
• Champion an outstanding customer experience for our practices

SKILLS, KNOWLEDGE & EXPERIENCE

We’re looking for an experienced people leader who is passionate about delivering exceptional service and creating high-performing teams.

You’ll be highly organised, commercially aware and able to balance operational delivery with continuous improvement. Most importantly, you’ll enjoy building relationships, solving problems and helping others succeed.

Essential

• Previous experience managing a Helpdesk, Service Desk or Customer Support function
• Strong leadership and people management skills
• Experience working with ticketing systems and service level agreements (SLAs)
• Excellent communication and stakeholder management abilities
• Strong organisational and prioritisation skills
• Proven ability to identify and implement process improvements
• Strong problem-solving and decision-making skills
• Ability to analyse performance data and drive service improvements

Desirable

• Experience supporting multi-site operations
• Experience within retail, healthcare or optical sectors
• Knowledge of business functions such as HR, IT, Finance or Operations
• Experience implementing or developing support processes and systems
• ITIL or other service management qualifications

What’s Next?

Click apply below and we will ensure you are contacted as soon as possible by one of our team.

Salary – Max

GBP £0.00

Salary – Min

GBP £0.00

What’s in it for you?

Are you ready to join the fastest growing group of independent opticians in the UK?

At Hakim Group, we’ve built our success by staying true to our values of honesty, ambition, kindness, industriousness, and meticulousness. Our digital presence plays a key role in supporting our practices, and we’re continuing to invest in building a strong, creative team.

This is an opportunity to join our HQ Digital team, where you’ll gain hands-on experience working on real websites that directly support independent businesses across the UK.

You will also receive:

• Exciting calendar of events, fostering a vibrant work culture.
• Employee health plan to prioritise your well-being
• Rewards portal with exclusive benefits and offers.
• Embrace a supportive and expanding team, immersing yourself in our award-winning Hakim Group culture.

Join us at the Hakim Group and be a part of our continued growth and innovation. Contribute to shaping the way we work while enjoying a challenging and fulfilling career with us.

About the Role

We’re looking for a Website Designer to join our Digital team at Head Office.

This is a design-led role where you’ll help design, build and refine websites for independent opticians across the UK. Working closely with the Website Design Manager, you’ll play a key role in improving the quality, consistency and visual experience of every website we deliver. Experience working with a CMS platform such as Webflow, WordPress, Wix or similar is beneficial. While Webflow experience isn’t essential, we’re looking for someone with a solid understanding of website content management, a strong eye for design, and a willingness to develop their technical skills.

KEY RESPONSIBILITIES

• Design and build websites across Webflow and other platforms
• Apply content into pages with strong attention to layout, spacing, and consistency
• Bring creative input into page structure and visual presentation
• Carry out detailed QA checks (spelling, layout, links, functionality)
• Implement feedback from internal teams and clients
• Support updates and improvements across live websites
• Assist with preparing websites for go-live, ensuring quality and accuracy
• Work closely with design, SEO, and project teams to support delivery
• Keep tasks up to date within internal systems and project boards

SKILLS, KNOWLEDGE & EXPERIENCE

You’ll have:

• A strong interest in design and digital, with a good eye for layout and presentation
• Excellent attention to detail and ability to spot inconsistencies
• Some experience with website design, content, or digital projects
• Basic understanding of CMS platforms such as Webflow, WordPress, or similar
• Strong organisational skills and ability to manage multiple tasks
• Good written communication and a clear, structured approach to work
• Proactive mindset with a willingness to learn and take ownership

The Ideal Candidate

We’re looking for someone who is:

• Creative and design-focused, with an interest in improving visual quality
• Proactive and keen to learn, asking questions and suggesting improvements
• Comfortable working in a collaborative, in-person environment, particularly during onboarding
• Able to take ownership of tasks and see them through to completion
• Motivated to develop into a more senior role over time

What’s Next?

Click apply below and we will ensure you are contacted as soon as possible by one of our team.

Salary – Max

GBP £0.00

Salary – Min

GBP £0.00

What’s in it for you?

Davis Opticians, a trusted and family-friendly independent optician, has been proudly serving communities for over 60 years. With five well-established practices in Olney, Kettering, Market Harborough, Rothwell, and Thrapston. Providing a comprehensive range of private and NHS services, including sight tests, contact lenses, and an extensive selection of frames and lenses.

If you’re passionate about fashion, science, and patient care, with a natural ability to interact with people daily, this Optical Assistant role is perfect for you.

As a Dispensing Assistant, we will provide you with the professional development tools, continuous training, and career advancement opportunities to further thrive in the optical dispensing field.

You’ll be working with amazing brands and cutting-edge equipment, all alongside our supportive and friendly team of experts. Additionally, you will also have the opportunity to impact the lives of our patients in a positive and meaningful way.

A new pair of glasses can make a huge difference to patients, and there’s nothing more rewarding than seeing them smile as they leave us with the perfect pair of frames.

You will also receive:

• Annual birthday day off as standard employee benefit
• No Sunday or UK bank holiday shifts – excellent work-life balance
• Free and regular continuing professional development (CPD) courses in optical dispensing
• Access to Simply Health (claim cashback on healthcare purchases)
• Retail discounts
• Cycle to work scheme

About the Role

We are looking for a full time Experienced Optical Dispensing Assistant to join our team in our Thrapston practice.

You will be an integral part of our team here, helping us drive our service offering forward, always looking for opportunities to improve and innovate.

We are also looking for someone who shares our dedication to putting patients first and spending the time needed to get to the bottom of their visual needs.

Equally important to us is the way you interact with patients. Providing a friendly, informative, and empathetic service is a must.

Ultimately, you must be an ambassador for our brand and profession within the local community.

Educating others about the benefits of independent eye care is an ongoing challenge and one that we look forward to meeting head-on with you as a part of our team.

About Us

We are a committed independent, dedicated to providing our patients with an exceptional experience in practice.

Additional Information:

• Previous experience working in an Optical setting is required
• Our frame selection includes Lindberg, Tom Ford, Ray-Ban and more
• The role requires you to work some Saturdays

Our local community is part of our identity, and we regularly see the benefits our work has when we’re out in the area too.

What’s Next?

Ready to start your career as an Optical Dispensing Assistant? Apply now and our recruitment team will contact you promptly to discuss this exciting opportunity.

Salary – Max

GBP £12.61

Salary – Min

GBP £12.61

What’s in it for you?

Receptionist Vacancy – Stroud Vision Care

We’re proud to be an independent practice where patient care always comes first, and joining us as our new Receptionist means being the first welcome our patients recieve each day. You would be part of a team that values clinical freedom, supports your development, and encourages you to bring your personality and expertise to the role. We offer a welcoming, people first environment where your contributions are heard and your individuality is celebrated. Whether you’re looking for the next step in your career or a fresh start in an independent practice that genuinely puts patients and people before numbers, this could be the right place for you.

You will also receive:

• Your birthday off work
• No Sunday or bank holiday working
• Access to a Cashback healthcare scheme
• Retail discounts
• Cycle to work scheme

We offer a range of benefits designed to support your wellbeing, development, and work-life balance

About the Role

We are looking for a Part Time Receptionist to join us in delivering outstanding patient care. You’ll play a key role in managing administration duties, booking appointments, submitting invoices and delivering ongoing care that makes patients feel confident, comfortable, and cared for.

This is a role for someone who genuinely enjoys helping people, our ideal candidate takes pride in offering honest advice, building trust with patients, and being part of a team that delivers a quality service while supporting one another. You’ll have the time, tools, and encouragement to do your job to a high standard, without feeling rushed or pressured. Collaboration is a big part of how we work, so you’ll play a key role in making sure every patient has a smooth, positive experience from start to finish.

As a Receptionist in our practice, you’ll have the opportunity to explore different avenues within the industry and a wider purpose and responsibility within your role, being part of the patient journey from start to finish. You’ll also assist with day to day practice tasks, contribute to the upkeep of displays and equipment, and be a friendly, reliable point of contact for both patients and colleagues. Above all, you’ll bring a genuine interest in people, an eye for detail, and a caring, can do attitude to every part of your day.

Additional Information:

• This role is ideal for someone with previous customer service experience
• This role requires you to work three days per week, including alternate saturdays
• We are a welcoming team of six

What’s Next?

Click apply below and we will ensure you are contacted as soon as possible by one of our team.

Salary – Max

GBP £12.71

Salary – Min

GBP £12.71

What’s in it for you?

Optometrist Vacancy | Pritchard Cowburn Narberth & Cardigan | No Weekends

Are you a qualified Optometrist looking to join a warm, welcoming community of eye care professionals? For over 60 years, Pritchard Cowburn Opticians has been delivering expert eye care with a personal touch across West Wales. Both our Narberth and Cardigan practices are successful practices that prioritise genuinely good eye health services, beautiful eyewear, and real lasting relationships with our patients.

We can be flexible for the right candidate, we offer genuine work-life balance in a supportive, friendly environment where you’ll truly be valued, we want to hear your contributions and implement your ideas. If you’re passionate about clinical precision, providing tailored patient focused optical solutions, and working within a supportive team, we’d love to hear from you!

You will also receive:

• Your birthday off work
• No Sunday or bank holiday working
• Ongoing professional development we’re invested in – free CPD courses to help you grow
• Access to a healthcare cashback scheme
• Retail discounts
• Cycle to work scheme

About the Role

We are looking for a part time Optometrist to join us in delivering outstanding patient care over 2 days per week. There is the opportunity for a full time role split between the Narberth and Cardigan practices also.

You will be an integral part of our team here, helping us drive our service offering forward, always looking for opportunities to improve and innovate. We are also looking for someone who shares our dedication to putting patients first and spending the time needed to get to the bottom of their visual needs. Equally important to us is the way you interact with patients. Providing a friendly, informative, and empathetic service is a must.

Educating others about the benefits of independent eye care is an ongoing challenge and one that we look forward to meeting head-on with you as a part of our team.

Additional Information:

• This role can be either Full or Part time, based in either practice or shared between the two for added variety
• We are open 9-5, Monday to Friday only
• No weekend work
• No Bank holiday work

Our local community is part of our identity, and we regularly see the benefits our work has when we’re out in the area too.

What’s Next?

Ready to join us? Simply click apply below and someone from our friendly team will be in touch with you soon – we’d love to chat!

Salary – Max

GBP £65,000.00

Salary – Min

GBP £60,000.00