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What’s in it for you?

Joining the Hakim Group means becoming part of a close-knit family of independent optical practices across the UK and Ireland.


A place where empowerment, innovation, and unwavering support create a truly fulfilling experience — a career that feels like joining a secret club of the happiest eye care professionals.

As we continue to grow, we’re looking for a Operations Support Executive. This is a varied role where you’ll work closely with both HQ and field teams to support the performance and success of practices across the group.

You will also receive:

  • Exciting calendar of events, fostering a vibrant work culture.
  • Employee health plan to prioritise your well-being
  • Rewards portal with exclusive benefits and offers.
  • Embrace a supportive and expanding team, immersing yourself in our award-winning Hakim Group culture.
  • Progression opportunities with study support.

Join us at the Hakim Group and be a part of our continued growth and innovation. Contribute to shaping the way we work while enjoying a challenging and fulfilling career with us.

About the Role

KEY RESPONSIBILITIES

  • Reviewing weekly reports and KPI performance across practices
  • Identifying trends and areas for operational improvement
  • Supporting field managers with business improvement plans
  • Producing reports and sharing operational insights
  • Supporting practice teams with systems and process training
  • Assisting with compliance initiatives and operational projects
  • Building strong relationships across central and practice teams
  • Supporting wider operational activities across the business

SKILLS, KNOWLEDGE & EXPERIENCE

  • Ability to work independently and as part of a team.
  • Experience working in a customer facing environment and comfortable speaking on the phone.
  • Proficient verbal and written communication skills and the ability to liaise with practices confidently and professionally.
  • A keen eye for detail and precision.
  • A “can do” attitude and common-sense approach.

What’s Next?

Click apply below and we will ensure you are contacted as soon as possible by one of our team.

Salary – Max

GBP £0.00

Salary – Min

GBP £0.00

Key details

Location
Lancashire
Contract type
Full time
Package
-
Practice
Hakim Group Head Office

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